Privacy Policy
Last Updated: January 2026
Bangkok House Melbourne ("we," "us," "our," or "Company") operates the bangkokhousemelbourne.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, including all associated features, applications, and services.
Please read this Privacy Policy carefully. By accessing and using Bangkok House Melbourne, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily submit information through contact forms, sign-up pages, or other interactive features, including your name, email address, and phone number.
- Technical Information: When you visit our site, we automatically collect your IP address, browser type, operating system, referral source, and pages visited.
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and track site performance.
- Usage Data: Information about how you interact with our content, including click-through rates, time spent on pages, and links followed.
How We Use Information
We use the information we collect for the following purposes:
- To conduct analytics and measure website performance and user behaviour.
- To track affiliate conversions and commissions from casino referrals.
- To improve site functionality, content, and user experience.
- To comply with legal obligations and prevent fraudulent activity.
- To communicate with you regarding inquiries or feedback.
- To personalise content and promotional offers (where you have consented).
Cookie Policy
Our website uses the following types of cookies:
- Essential Cookies: Required for site functionality and security.
- Analytics Cookies: Track user behaviour to improve site performance.
- Affiliate Tracking Cookies: Monitor referrals to partner casinos to calculate commissions.
- Third-Party Cookies: Used by advertising partners and analytics services.
You may opt-out of non-essential cookies through your browser settings. Please note that disabling cookies may limit your ability to use certain site features. You can manage cookie preferences through your browser's privacy settings or by using industry opt-out tools.
Third-Party Links
Bangkok House Melbourne contains links to external websites, including online casinos and affiliated gambling platforms. We are not responsible for the privacy practices, content, or security of third-party websites. When you click on affiliate links and visit partner casino sites, their privacy policies govern how they collect and use your data.
We strongly encourage you to review the privacy policies of any third-party service before providing personal information or engaging in transactions.
Your Rights
Under Australian privacy law and the Privacy Act 1988 (Cth), you have the right to:
- Access your personal information we hold.
- Request correction of inaccurate or outdated information.
- Request deletion of your information (subject to legal retention obligations).
- Opt-out of marketing communications.
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
If you are an EU or UK resident, additional rights may apply under GDPR. If you are a US resident, CCPA rights may apply. Please contact us for region-specific privacy inquiries.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable law. Analytics and usage data are typically retained for 12-24 months. Affiliate tracking data is retained for the duration necessary to process commissions and resolve disputes. You may request deletion of your data at any time, subject to legal and contractual obligations.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a privacy concern, please contact us at:
Email: [email protected]
We will respond to all privacy inquiries within 30 days. If you are unsatisfied with our response, you may lodge a complaint with the OAIC at www.oaic.gov.au.