Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Bangkok House Melbourne, we believe gambling should be enjoyed as a form of entertainment only. It should never be viewed as a way to earn money or solve financial problems. Casino games are games of chance with a built-in house edge. Always gamble within your means and only with money you can afford to lose.
Age Verification
To access Royal Reels Casino and other gambling services, you must be at least 18 years of age in Australia. This is a legal requirement. We take age verification seriously and reserve the right to request proof of identity at any time.
If you are under 18, please do not attempt to register or gamble.
Warning Signs of Problem Gambling
Recognising warning signs early can help you stay in control. If you experience any of the following, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Spending more time and money on gambling than intended
- Lying to family or friends about the amount you gamble
- Feeling anxious, irritable, or restless when trying to cut down or stop
- Gambling to escape problems, stress, or negative emotions
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money or using credit to fund gambling
- Feeling that you've lost control of your gambling habits
- Experiencing financial difficulties because of gambling
- Others expressing concern about your gambling behaviour
If you recognise any of these signs, please seek help immediately.
Self-Help Tools & Safer Gambling Features
Most online casinos, including Royal Reels Casino, offer tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit per day, week, or month
- Loss Limits: Set a maximum amount you're willing to lose
- Reality Checks: Receive periodic reminders about how long you've been playing
- Time-Out / Cooling-Off Period: Take a break from gambling for a set period
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
We encourage you to use these tools to maintain control over your gambling activities.
Support & Help Resources
If you or someone you know is struggling with problem gambling, professional help is available. Please reach out to one of these organisations:
Australia
- Gambling Help Online — Free and confidential support for Australian gambling problems
www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call, 24/7)
United Kingdom
- GamCare — Free support and counselling service
www.gamcare.org.uk - GamStop — National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council
www.responsiblegambling.org
United States
- National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) — Federal Centre for Health Education
Telephone Counselling Service: 0800 1 372 374 (free, confidential, Mon-Thu 10am-10pm, Fri-Sun 10am-8pm)
Need Help? Take Action Now
If gambling is causing harm to you or your loved ones, don't wait. Professional support is available, and seeking help is a sign of strength, not weakness.
- Contact Gambling Help Online on 1800 858 858 for confidential support (Australia)
- Visit the websites listed above to access online chat, counselling, or support groups
- Speak to your GP or a mental health professional
- Use self-exclusion tools available on your casino account
Remember: Recovery is possible. Help is available.