Privacy Policy

Last Updated: January 2026

Bangkok House Melbourne ("we," "us," "our," or "Company") operates the bangkokhousemelbourne.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site, including all associated features, applications, and services (collectively, the "Site").

Please read this Privacy Policy carefully. By accessing and using Bangkok House Melbourne, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

Information We Collect

We collect information in various ways, including:

• Personal Information: Name, email address, phone number, and other contact details you voluntarily provide when registering, subscribing, or contacting us.
• Technical Information: Internet Protocol (IP) address, browser type, operating system, pages visited, and time spent on the Site.
• Cookies and Tracking Data: Information collected through cookies, web beacons, pixels, and similar technologies to enhance your user experience.
• Usage Data: Information about how you interact with the Site, including clicks, searches, and navigation patterns.
• Device Information: Details about the device you use to access the Site, including device type, unique identifiers, and mobile network information.

How We Use Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the Site and our services.
• To conduct analytics and understand user behaviour and preferences.
• To track affiliate commissions and referral relationships with casino partners.
• To send promotional emails, newsletters, and marketing communications (with your consent where required).
• To comply with legal obligations and enforce our Terms of Service.
• To detect, prevent, and address fraud and security issues.
• To personalise your experience and deliver relevant content.

Cookie Policy

We use cookies and similar technologies to enhance your experience. The types of cookies we use include:

• Essential Cookies: Required for the Site to function properly and deliver basic services.
• Analytics Cookies: Used to collect information about how visitors use the Site, including Google Analytics.
• Affiliate Tracking Cookies: Used to track referrals and affiliate commissions from casino partners.
• Marketing Cookies: Used to deliver personalized advertising and track marketing campaign performance.

Opt-Out Options: You can manage cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling essential cookies may affect Site functionality. You may also opt out of third-party tracking through industry opt-out tools.

Third-Party Links

Bangkok House Melbourne is an affiliate website that contains links to external casino websites and other third-party services. We are not responsible for the privacy practices, content, or policies of these third-party sites. We strongly encourage you to review the privacy policies of any external websites before providing personal information or engaging in transactions.

Our relationship with casino partners is affiliate-based. When you click links to partner casinos, your data is subject to their respective privacy policies, not this Privacy Policy. We have no control over how third parties collect, use, or protect your information.

Your Rights

As an Australian user, you have rights under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), including:

• Access: The right to request access to personal information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Complaint: The right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached the Privacy Act.

If you are located in the EU or United Kingdom, additional rights under GDPR and UK Data Protection Act 2018 may apply, including rights to erasure, data portability, and withdrawal of consent. If you are a California resident, rights under the California Consumer Privacy Act (CCPA) may apply.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. Typically, we retain:

• Account Information: For the duration of your account and 12 months after account closure.
• Analytics Data: For up to 26 months.
• Affiliate Tracking Data: For the duration required by affiliate agreements and relevant tax laws.
• Marketing Data: Until you opt out or request deletion.

You may request deletion of your personal information at any time, subject to legal and contractual obligations.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Website: bangkokhousemelbourne.com

We will respond to your inquiries within 30 days or as required by applicable law.

Note: This Privacy Policy is subject to change at any time. We will notify you of significant changes by updating the "Last Updated" date and posting the revised policy on the Site.